Terms of service

1. The service

Claude Whiteboards is an independent third-party storefront that sells one-month manual top-ups for Claude Max 5x and Max 20x on a customer-controlled Claude account. This site is not Anthropic's official website and has no affiliation, agency or authorisation relationship with Anthropic.

We provide purchase, payment and manual-delivery support only. Checkout never requires a Claude password, verification code or recovery code.

2. Products and pricing

Product names, prices and delivery methods follow the live product listing. Prices are listed in US dollars and charged through Stripe; the checkout page shows the final amount and eligible payment methods.

If a price changes, paid orders keep the amount charged. Unpaid orders may be regenerated at the current price.

3. Ordering and delivery

• You must provide a reachable purchase email and the correct Claude account email to top up.
• The supplier normally completes a manual top-up within 1–24 hours after the required information is available.
• Order status is visible on the private order page with the order number and purchase email.
• We may cancel and refund an order when the account cannot receive the top-up or when fraud is suspected.

4. Refunds

• Orders that were never delivered, or that still failed after following our instructions, are refunded in full when eligible.
• Delivered manual top-ups are not refundable on request. Source-listing warranty and refund limits are displayed before checkout.
• Refunds are returned to the original payment method through Stripe and may take several business days to appear.

5. Acceptable use

• Do not attempt to charge back a delivered order without contacting support first.
• Do not use the service for fraud, resale misrepresentation or account takeover.
• Do not send passwords, verification codes or recovery codes through any channel.

6. Disclaimers

Anthropic controls plan availability, features and account eligibility and may change them at any time. We do not guarantee uninterrupted availability or that a third-party account will always be eligible.

Service is provided on a reasonable-effort basis. Nothing in these terms excludes rights you have under applicable consumer law.

7. Changes and contact

We may update these terms; the version published on this page governs new orders from its effective date.

Questions: support@claudewhiteboards.xyz.