Claude Max top-up FAQ

Choose a Max product, enter the purchase and target Claude account emails, pay through Stripe, then follow the private order page. Most manual top-ups complete within 1–24 hours.

Whiteboards and plans

Whiteboards is available on paid Claude plans. Max 5x and 20x differ mainly in usage limits.

Payment and delivery

Stripe Hosted Checkout handles the one-time payment. Delivery is manual and tracked on the private order page.

Privacy boundary

Never send a password, one-time code, recovery code or session cookie through checkout or email.

  • ·Support: support@claudewhiteboards.xyz
  • ·Order lookup: /query
  • ·Delivery checks: /verify

Frequently asked questions

Is Whiteboards included with Max 5x?

Yes. Anthropic states that Whiteboards is available on all paid plans.

Can I use an account already on a paid plan?

The supplier describes one-month manual top-ups and renewals. Confirm the current plan state before ordering.

How long does delivery take?

The supplier normally completes the manual Claude Max top-up within 1–24 hours after the required account information is available.

What do I need to look up an order?

Use the order number shown after payment plus the purchase email. The private order page shows payment and manual-delivery status.

Will the top-up renew automatically?

No. Stripe charges once for the one-month top-up selected. Future renewal is a separate purchase.